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Zodiac Authority covers natal chart interpretation, sign compatibility, transit timing, and the broader mechanics of astrological systems — and occasionally a question arrives that sits right at the edge of what a reference page can answer on its own. This page explains the geographic scope of the site, what kinds of messages get the most useful responses, and what to realistically expect once a message is sent.

Service area covered

Zodiac Authority operates at national scope within the United States, meaning the reference content is written for a US-based readership — calendar standards, cultural framing, and seasonal orientation all reflect the Northern Hemisphere default that dominates American astrological practice.

That said, astrological mechanics are not geographically bounded. A natal chart cast for someone born in Chicago operates by the same ecliptic geometry as one cast for someone born in Auckland. Questions from outside the US are addressed the same way as domestic ones, with one practical note: Southern Hemisphere readers should flag their location when asking about seasonal correspondences, since the traditional associations between, say, Aries and "spring energy" are technically reversed below the equator — a detail that turns up more often than expected and produces genuinely confusing chart readings when it's ignored.

The site does not provide localized legal, medical, or financial guidance. Astrological interpretation and those domains are kept at arm's length, not because the questions aren't interesting, but because conflating them creates more confusion than clarity.

What to include in your message

The difference between a message that gets a substantive response and one that gets a polite non-answer usually comes down to specificity. A message that says "I'm confused about my chart" could mean 50 different things. A message that says "My natal Saturn is in the 7th house in Capricorn and I'm trying to understand how that interacts with a Venus return" — that's a thread worth pulling.

For the most useful exchange, include the following where relevant:

1. The specific topic or placement — name the planet, sign, house, aspect, or transit in question rather than describing it in general terms.
2. The chart data, if applicable — birth date, birth time (to the nearest 15 minutes is sufficient), and birth city. An unknown birth time should be stated directly; it changes the interpretive approach considerably.
3. What the question is actually about — compatibility questions, timing questions, and natal interpretation questions each draw on different astrological frameworks. Specifying the category speeds up the response.
4. Any prior interpretation encountered — if a reading from another source prompted the question, knowing what was said and where it came from helps address the specific point of confusion rather than re-explaining the whole topic from scratch.
5. The context, briefly — not a life story, just enough framing to make the question make sense. "I'm trying to understand this placement because I'm researching Saturn returns" is more useful than the same question with no context at all.

Birth time precision matters more than most people expect. A birth time difference of as little as 4 minutes can shift a house cusp by approximately 1 degree, which becomes significant in tight aspect configurations. If the time on a birth certificate is rounded — as hospital records often are — that's worth mentioning.

Response expectations

Messages are reviewed and responses are prioritized based on specificity and fit with the site's reference scope. Chart-specific interpretation questions, questions about astrological methodology, and requests to clarify content published on the site tend to get the most detailed responses.

General "what does Scorpio mean" questions are well-covered in the existing reference pages — including the Zodiac FAQ and the key dimensions and scopes section — so those tend to get a pointer to the relevant content rather than a written-from-scratch answer.

Response time is typically within 3 to 5 business days for substantive questions. During periods of high volume — eclipse season being the reliable example, since it reliably doubles the volume of transit-related questions — that window may extend to 7 to 10 business days. A non-response within 10 business days almost always means the message didn't arrive or was filtered; resending with a plain-text subject line usually resolves it.

Messages requesting personalized chart readings as a paid service are outside the scope of what this site provides. The site is a reference resource, not a professional astrology practice. The distinction matters for setting expectations on both sides.

Additional contact options

For questions that are more about navigating the site's content than about astrology itself, the how it works page covers the site's structural logic, and the how to get help page outlines the specific kinds of questions the reference content is built to answer.

For urgent clarifications about published content — a factual error, a broken citation, a calculation that doesn't hold up under scrutiny — flagging it as a correction request in the message subject line moves it to the front of the review queue. Errors in published content get priority treatment. Astrology already has a credibility problem in some quarters, and quietly maintaining accuracy is the most straightforward response to that.

Social media is not currently used as a primary contact channel. Messages sent via third-party platforms may not receive a response, not out of indifference, but because fragmented threads across platforms are genuinely difficult to track at reference quality. A single direct message to the site is more likely to get a complete answer than a back-and-forth exchange across three platforms where half the context disappears between replies.